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The eight-year deal is valued at USD3 million per year and sees EDS provide IT support for FLA Aerospace's European facilities in Dublin, Manchester, Stansted and Copenhagen, as well as some of the company's secondary sites. Danish-based FLS Aerospace is a European provider of maintenance for airlines. In 1998, it acquired the maintenance division of Aer Lingus.
According to Adrian Eggers, EDS's service delivery manager and project manager for the FLS Aerospace account in Ireland, the company will supply operational support for networking and desktop applications for FLS.
"For example, there are 900 workstations networked in the Dublin facility. We are responsible for providing IT support for all 1,800 personnel using these networks both in the main office and in the six different hangers," commented Eggers.
"FLS needed to update its IT system and link all of its different sites together," he told ElectricNews.Net. "EDS has helped each of the sites communicate with each other more efficiently and adopt standard rules for the rollout of PCs across the company." As well as providing support services, EDS manages FLS's server farm, its e-security, and its LAN (local area network) and WAN (wireless are network). EDS employs over 30 people on the project.
According to Andrew Hoad, FLS Aerospace's group vice president, quality, Engineering & IT, the arrangement had led to an enhancement in the company's IT set-up.
"Outsourcing our technology requirements was a key strategic decision by FLS Aerospace," said Hoad. "FLSA needed a global IT provider to provide the service required across a range of markets and geographies." He said that in the first year of the deal, the company had made improvements in its IT performance while the business was undergoing an increase in its use of IT applications.
FLS Aerospace was founded in Denmark and its parent company, FLS Industries, is one of the largest groups of companies in Denmark.
EDS provides IT strategy, implementation and hosting for clients and employs 400 people in its Irish operation.
EDS can be found at http://www.eds.com.
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